FAQs

General Studio Questions

  • Our Charlottenburg studio is located on the Spielhagenstraße 7, 10585 Berlin.

  • The U2 & U7 stop right around the corner from the studio (station Bismarckstraße). Alternatively, the S-Charlottenburg is 14 minutes walking from the studio.

  • Yes, we do. Please write an email to contact@noistudios.de to schedule your class.

  • All classes are 50 minutes long.

  • We offer classes in English and classes in German. The language of the class is displayed on the schedule either as EN or DE.

  • Please arrive 10 to 15 minutes early so we can check you in and start the class smoothly on time.

First time at NOI

  • Make sure to wear comfortable clothes, a water bottle if you want to fill it with filtered water and a ponytail could be useful. Grip socks are mandatory. They can also be bought at the studio.

  • All classes are booked online via our booking system on our webpage or app. You can choose the class you would like to join on the schedule and click on “Book now”. The system will take you through the steps to create an account. Please note that you need a valid pass (either Intro Offer, Membership or Pack) to book a class via our system.

  • No experience is required for your Beginner classes. Our instructors guide you through the Reformer once you arrive and support you throughout the class.

  • You can reach us via our contact page or email (contact@noistudios.de) .

  • Please arrive 10 to 15 minutes early so we can check you in and introduce you to the reformer.

  • If it is your first time at the studio, we recommend our Intro Offers as these are a good way to get to know our concept for a special price. Only valid once per client.

Credits & Memberships

  • A credit is one class booking. You need a valid pass to be able to book a class.

  • Yes. Memberships can be paused for up to one month. Please send us an email to contact@noistudios.de with the start and end date of the pause you would like.

  • Memberships have a minimum commitment period of 3 months. You can either cancel it by selecting this on your profile or by sending us an email.

  • Yes, memberships renew automatically unless cancelled in advance.

Class Etiquette

  • Kindness first

    NOI Studios is a shared space built on respect and kindness. We ask everyone to be considerate, supportive, and open, toward themselves and others.

    Arrive on time

    Please arrive 5 to 15 minutes before class. Late entry is not possible once the class has started

    Grip socks are a must

    Grip socks are required for hygiene and safety on the reformer.

    Self check-in

    We have a self-check-in at the studio. Please make sure to check yourself in on our iPad once you arrive to the studio.

    Phone-free class

    We invite you to keep phones on silent and off the training floor to maintain a calm, focused atmosphere for you and every other client on the class.

    Respect shared space and equipment

    Please wipe down your reformer after class and treat the studio, equipment, and each other with care.

Still Have Questions?